Discover how WhatsApp's AI integration is revolutionizing customer support, offering personalized, real-time assistance that enhances the shopping experience during high-traffic periods like festive s...

Explore how WhatsApp chatbots are transforming business operations, from enhancing customer support to driving sales growth. These innovative use cases illustrate how businesses can leverage chatbots...

WhatsApp introduces a secure in-app contact storage feature using encrypted technology. The platform also hints at a new username system, allowing users to message without sharing phone numbers.

WhatsApp is rolling out a groundbreaking feature allowing users to save contacts directly within the app, independent of the smartphone's address book. This change provides a seamless way to manage co...