Top 20 Benefits of Using WhatsApp Business with Whatsboost

Discover the top 20 benefits of using WhatsApp Business API with Whatsboost – from unlimited broadcasts and real-time analytics to chatbot automation and integrated payments. Streamline support, boost engagement, and elevate your business growth.

Top 20 Benefits of Using WhatsApp Business with Whatsboost

Looking to simplify customer communication and enhance response time? Overwhelmed by high query volume? Then WhatsApp Business API through Whatsboost is your perfect solution. Here's why:


1. Unlimited WhatsApp Broadcasts

  • Send bulk messages to thousands of saved & unsaved contacts

  • Over 90% open rates and up to 35% click-through rates

  • No manual saving of contacts needed

  • Run unlimited personalized campaigns via Whatsboost


2. Real-Time Campaign and Team Analytics

  • Track delivered, read, failed, or ignored messages

  • Monitor campaign performance and team response time

  • Visual charts for evaluating team effectiveness

  • Data-backed decisions made easier


3. Unified Cloud-Based Team Inbox

  • Manage all chats under one number

  • Automatically assign chats based on roles

  • Prevent message loss and boost collaboration

  • Enable agents to reply in real-time from any device


4. Third-Party Integrations

  • Easily link with Shopify, Google Sheets, WooCommerce, Zapier, and more

  • Seamless data flow across systems

  • Centralized dashboard for operations and marketing


5. Chat Automation & Lead Generation

  • Auto-replies for FAQs

  • Instant chatbot responses to gather user data

  • CRM integration for lead tracking

  • Save 30% on support costs through automation


6. Advanced Chatbots

  • Build AI-powered chatbots without coding

  • Qualify leads, send reminders, resolve queries

  • Handle repetitive conversations efficiently

  • Drag-and-drop interface via Whatsboost


7. Official Green Tick Badge

  • Verified account builds trust instantly

  • Boosts brand credibility

  • Whatsboost handles your verification process


8. Sell via Product Catalogues

  • List products with images, price, and description

  • Customers can browse and purchase within chat

  • Enable instant reorders and impulse purchases

  • Include “Add to Cart” and payment options




9. Interactive Messages with CTAs

  • Use buttons, carousels, and list menus

  • Send forms, media files, and downloadable brochures

  • Run interactive polls and surveys

  • Increase engagement and streamline user actions


10. Create Automated Flows

  • Guide users through custom workflows

  • Collect feedback, confirm orders, book appointments

  • Mimics app-like experience without leaving WhatsApp

  • Smooth user journey using structured messaging


11. In-App Payments

  • Enable payments directly in chat

  • Easy checkout via WhatsApp

  • Works best in India, Brazil, and Singapore (currently)


12. Multiple Customer Entry Points

  • QR codes, click-to-chat links, and ads

  • Website, social media, or offline campaigns

  • Easy for users to initiate conversations


13. Two-Way Conversations

  • Go beyond notifications—have real chats

  • Offer real-time advice, support, or product info

  • Builds strong emotional customer connection


14. Reinforce Brand Voice

  • Use tone and language aligned with your brand

  • Personalize messages based on user data

  • Maintain a consistent brand image across channels


15. Higher Engagement Rates

  • WhatsApp messages are read within minutes

  • More responsive than email or phone

  • Increases conversions and customer satisfaction


16. Faster Customer Support

  • Resolve queries in under 30 minutes

  • Avoid long calls and email chains

  • Improve support efficiency and satisfaction


17. Track Customer Behaviour

  • View analytics on clicks, opens, replies

  • Understand user interests and buying patterns

  • Optimize marketing strategies accordingly


18. Secure Communication

  • End-to-end encrypted messaging

  • GDPR-compliant, no cookies involved

  • Two-step verification for added protection


19. Simple to Use

  • User-friendly interface

  • No coding or technical setup required

  • Start your campaigns immediately with Whatsboost


20. Affordable Pricing

  • Pay only for messages sent or received

  • API access plus automation at minimal costs

  • Flexible pricing options with Whatsboost for SMBs & enterprises


Why Businesses Choose WhatsApp Business Over Regular WhatsApp

  • Branded Profile: Add business name, website, address

  • Product Showcasing: Share catalogues inside the app

  • Automations: Greeting, away, and quick replies

  • Bulk Messaging: Reach more customers with less effort

  • Multi-Agent Access: Team inbox via API

  • CRM Integrations: Manage leads & sales on one platform


WhatsApp vs WhatsApp Business (Quick Snapshot)

Feature

WhatsApp

WhatsApp Business

Purpose

Personal use

Business communication

Profile

Not supported

Branded business info

Catalog

No

Yes

Automation

No

Auto-replies, labels, etc.

API Support

No

Yes

Insights

No

Delivery, open, response data

Bulk Messaging

5 users max

Up to 256 (App), Unlimited (API)

Multi-Agent Access

Not available

Via API

Integrations

None

CRMs, stores, tools

Ideal For

Individuals

Businesses (SMBs to Enterprises)



What is a WhatsApp Business Account Used For?

  • Create a professional brand presence

  • Showcase and sell products via catalogues

  • Automate responses to customer messages

  • Broadcast updates and offers

  • Integrate with CRM for personalized service

  • Enable fast and secure communication


Getting Started with WhatsApp API via Whatsboost

  • You can apply directly via Meta (technical, time-consuming),

  • OR choose Whatsboost, a verified WhatsApp solution provider

  • Get fast approval, easy setup, and a ready-to-use interface

  • Focus on your business, and let Whatsboost handle the rest!


FAQs

Q1. What’s a drawback of using WhatsApp Business?
A: Limited to one device per account unless using the API.

Q2. Can I use it for personal chatting?
A: Yes, but it's better suited for business functions.

Q3. Is CRM integration possible?
A: Absolutely, with the WhatsApp Business API through Whatsboost.

Q4. What features come with WhatsApp Business?
A: Business profile, product catalog, labels, automation, and insights.